Cancellation Policy

iTrackStudio subscriptions are billed in advance according to the selected plan cycle (monthly, quarterly, or annual).

Your subscription automatically renews at the end of each cycle unless cancelled before renewal.

Account administrators may request cancellation from the account billing section or by contacting our support team.

• Cancellation requests should be submitted before the next billing date.
• Cancellation stops future renewals.
• Access continues until the current paid term ends unless otherwise agreed in writing.

Unless explicitly stated in a signed commercial agreement, subscription fees are generally non-refundable after a billing cycle starts.

Any exceptional refunds, credits, or billing reversals are reviewed case-by-case by iRoot Technologies Private Limited and may be subject to documented processing timelines.

If a free trial is offered, trial access ends automatically at the trial end date unless converted to a paid plan.

Trial limits, feature availability, and upgrade eligibility may vary based on campaign or account type.

Failure to complete payment may result in restricted access, temporary suspension, or account deactivation in accordance with contractual terms.

iRoot Technologies Private Limited may retain account data for a limited period to support recovery, legal obligations, or service reinstatement requests.

For cancellation or billing assistance, contact our support team through the official contact channels on the iTrackStudio website.

Please include your registered company name, account email, and subscription details for faster resolution.